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Corrections, questions, partnership inquiries, all reach a real person on the editorial team.

What we respond to

  • Factual corrections, please include the page URL and the specific line you believe is wrong, with a source if you have one. We aim to publish corrections within 48 hours.
  • Source verification requests, if you want to know how we sourced a specific claim, ask.
  • Content suggestions, gaps in our coverage, questions that should be in the FAQ, methods we should test.
  • Press and partnership inquiries, please use the email tagged "Press" below.

What we don't do: we don't handle player complaints against Duel.com, for those, contact Casino.Guru's complaints team directly or use Duel's own live chat. We also don't share player accounts, balances, or anything that would require us to log into your account.

Editorial contacts

General editorial

Corrections, content questions, source checks.

editor@duelcasinohub.com

Test data & verification

Withdrawal log replication, RTP verification, raw data.

data@duelcasinohub.com

Press

Media inquiries, interviews, syndication.

press@duelcasinohub.com

Affiliate inquiries

Partner program questions (we're already in Duel's program).

partnerships@duelcasinohub.com

Editorial team

Marcus Reid
Marcus Reid
Editor in Chief

Lead editor for Duel.com reviews. Crypto-gambling analyst since 2019. Personally verifies every payment test, rakeback calculation and game-fairness claim before publishing. Previous work at Bitcoinist and CryptoCompare.

editor@duelcasinohub.com
Elena Kovacs
Elena Kovacs
Withdrawal & RTP Test Analyst

Runs the live withdrawal-speed tracker and RTP verification on Duel originals. Publishes raw data including timestamps, hashes and transaction IDs for reader replication. Background in blockchain forensics with 7+ years of on-chain analysis experience.

data@duelcasinohub.com

Authors are independent editorial staff. Affiliate partnership with Duel.com is disclosed on every page that contains tracking links.

Response times

  • Factual corrections, within 48 hours, often within 4–6 hours during European business hours.
  • Content suggestions, within 5 business days.
  • Press and partnership inquiries, within 3 business days.

If you don't hear back, please assume the message was lost and resend. We read every email and we don't ignore working ones.