Contact us
Corrections, questions, partnership inquiries, all reach a real person on the editorial team.
What we respond to
- Factual corrections, please include the page URL and the specific line you believe is wrong, with a source if you have one. We aim to publish corrections within 48 hours.
- Source verification requests, if you want to know how we sourced a specific claim, ask.
- Content suggestions, gaps in our coverage, questions that should be in the FAQ, methods we should test.
- Press and partnership inquiries, please use the email tagged "Press" below.
What we don't do: we don't handle player complaints against Duel.com, for those, contact Casino.Guru's complaints team directly or use Duel's own live chat. We also don't share player accounts, balances, or anything that would require us to log into your account.
Editorial contacts
Test data & verification
Withdrawal log replication, RTP verification, raw data.
data@duelcasinohub.comAffiliate inquiries
Partner program questions (we're already in Duel's program).
partnerships@duelcasinohub.comEditorial team
Authors are independent editorial staff. Affiliate partnership with Duel.com is disclosed on every page that contains tracking links.
Response times
- Factual corrections, within 48 hours, often within 4–6 hours during European business hours.
- Content suggestions, within 5 business days.
- Press and partnership inquiries, within 3 business days.
If you don't hear back, please assume the message was lost and resend. We read every email and we don't ignore working ones.