Contact us
Corrections, questions, partnership inquiries, all reach a real person on the editorial team.
What we respond to
- Factual corrections, please include the page URL and the specific line you believe is wrong, with a source if you have one.
- Source verification requests, if you want to know how we sourced a specific claim, ask.
- Content suggestions, gaps in our coverage, questions that should be in the FAQ, methods we should test.
- Press and partnership inquiries, same channel as above, no separate address for now.
Channel status: our editorial mailboxes are being set up and are not receiving mail yet. This page will be updated with a working address as soon as one is live, we are not publishing an address that would bounce.
What we don't do: we don't handle player complaints against Duel.com, for those, contact Casino.Guru's complaints team directly or use Duel's own live chat. We also don't share player accounts, balances, or anything that would require us to log into your account.
Editorial contacts
General editorial
Corrections, content questions, source checks. Mailbox in setup, not receiving mail yet.
Test data & verification
Withdrawal log replication, RTP verification, raw data. Mailbox in setup, not receiving mail yet.
Press
Media inquiries, interviews, syndication. Mailbox in setup, not receiving mail yet.
Affiliate inquiries
Partner program questions (we're already in Duel's program). Mailbox in setup, not receiving mail yet.
Editorial team
Authors are independent editorial staff. Affiliate partnership with Duel.com is disclosed on every page that contains tracking links.
Response times
Our editorial mailboxes are currently being set up and are not receiving mail yet, so we can't promise a response time. This section will list real turnaround times once a channel is confirmed working.